Front Office Rocks

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  • Front Office Rocks
  • Front Office Rocks
  • The Diplomat Resort
  • October 12, 2021 - October 17, 2021

  Welcome to Front Office Rocks!  |  October 15th & 16th, 2021

We have partnered with THE DENTAL FESTIVAL, hosted by Smiles at Sea for this exciting event at THE DIPLOMAT RESORT! |  Hollywood, FL (Just north of Miami) 

Book your Hotel Stay HERE! 

*You can cancel up to 48 hours before the event for a 100% event ticket refund! 

Your Dental Festival Vacation and learning experience includes:

2-Days of learning with the wonderful Laura Nelson! 

Laura Nelson is an award-winning, international speaker & the founder of Front Office Rocks™, the leader in Dental Office Solutions and Training, with her interactive and innovative approach, Laura has mentored thousands of dentists and dental team members. She is the best-selling author of, Step Away from the Drill, and her newest book, Hiring Without Hesitation: A How-To for Small Business Success.

Laura received her undergraduate degree from Eastern Michigan University in Human Resources and her Master’s Degree in Organizational Development from John Hopkins University focusing on leadership development and success. Laura is the recipient of public speaking awards from The Speaking Consulting Network and Dentistry's Got Talent. Laura has also been recognized as one of Dental Products Report’s Top 25 Women in Dentistry and received the Denobi Award for outstanding contributions in the field of dentistry.






Everyone Can be a Leader!








Leadership among your team through culture and influence are essential to practice growth & success. Laura Nelson, founder of Front Office Rocks, reveals how to help team members become more effective leaders and delves into the fundamentals of managing yourself, leading your team, and motivating others to help you accomplish your personal & practice goals. You will gain a better understanding of the importance of practice culture, leadership style and the nature of influence. You will learn more about your own strengths, and weaknesses, you will develop a leadership style that is unique to you and you will leave with a renewed confidence and an action plan for continuing your growth as a leader.


  Day  1

Course Description & Objectives



Clocked-In: Make Every Minute Matter






Understanding the why and the purpose behind time management is the first step to keeping your practice organized and efficient. Learning and implementing good time management skills can increase practice productivity and helps to create a productive and positive work environment. A practice that is well organized and team members that balance their time well, will have better communication among the team and work more efficiently. Having time management and organization skills are key to creating an environment that team members thrive and patients appreciate, allowing for a less stressful work environment the ability to offer the best care for patients.


Attendees will learn to:


·       Discuss the Why and the Importance of Time Management in the Dental Practice

·       Recognize the Importance of Morning Huddles and Meetings

·       Examine the Keys to Effective Time Management

·       Identify Barriers to Effective Time Management




      Day 2

Course Description & Objectives

Getting Along: Talking It Out, Keeping Teams Strong






Most dental practice owners and administrators were not trained in business or communication. As the business owner or practice manager, you regularly manage patient issues, office drama and the working relationships you have with your team, who can be your biggest advocate or detriment.  This course dives into the keys to successful communication with your patients and your team and the complex relationships dentists and office managers have with the each other. The presentation will delve into communication techniques that work to create a true partnership between the dentist, the office manager, the team and your patients.


Attendees will learn to:

·       Identify the 7 C’s of Effective Communication

·       Describe the Communication Cycle

·       Compare the different forms of Communication

·       List the 3 Keys to Successful Conversations

·       Review How to be an Active Listener

·       Examine the 8 Tools to Handle Difficult Discussions


But wait... There’s more!!! Your event ticket also includes, 

Whitening Ball

Prize Giveaway

High-End Swag Bag

Costume Party!

Pool Party

Themed networking events each night!

Light Refreshments AM & PM



• VIP: $200

VIP Details: 

Access to VIP Lounge to Mix and Mingle with 150 Influencers
VIP Seating for Specific Events
VIP Badge
VIP Access to all Networking Events! Skip the lines and be the first inside
VIP Access to have first right to reserve Poolside cabanas
VIP Access to have first choice choosing CE Courses (*Excludes Vendors)
• Sunday Funday: $200- Be sure to book your flights for Monday, October 18, 2021! You won't want to miss this event!

• Black Tie Event: $150

Thank you!
Let's Get Started!


*Must cancel before October 11, 2021, 8:00 am est to receive a refund. 



Smiles at Sea is not responsible for the purchase of overlapping tickets.

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